Privacy Policy – TG7704

1. Overview

TG7704 operates tg7704.vu as an online gaming platform serving players in the Philippines. As part of running this service, we collect and process certain personal data. This policy is our commitment to handling that data responsibly and transparently.

This Privacy Policy applies to all interactions with the TG7704 platform — including account registration, gameplay, transactions, customer support conversations, and use of the TG7704 mobile app. It covers all players accessing the platform from anywhere in the Philippines, including Metro Manila, Cebu, Davao, and Quezon City.

If you have questions about anything in this policy, reach out to us at [email protected] and our team will be happy to help.

2. Data We Collect

We collect personal data in different ways — directly from you when you register or interact with the platform, and automatically through your use of the service. Here's a breakdown of the types of data we may collect:

We only collect data that is necessary for the purposes described in this policy. We do not collect sensitive categories of data such as health information, religious beliefs, or political views.

3. How We Use Your Data

TG7704 uses personal data strictly for purposes that are connected to running the platform and serving our players. The main reasons we process your data include:

• Account management: Setting up and maintaining your player account, including identity and age verification.
• Transaction processing: Handling deposits and withdrawals in Philippine Peso through our supported payment channels.
• Platform security: Monitoring for fraud, unauthorized access, and suspicious activity to protect all players on the platform.
• Customer support: Responding to your queries, resolving account issues, and maintaining records of our interactions.
• Regulatory compliance: Meeting our obligations under applicable data protection and anti-money laundering requirements.
• Platform improvement: Analysing usage patterns to fix bugs, improve features, and optimize the gaming experience.
• Marketing communications: Sending you relevant promotions and updates — only if you have opted in to receive them. You can opt out at any time.
• Responsible gaming: Identifying patterns that may indicate problem gambling behaviour and following up where appropriate.

We do not use your personal data for automated decision-making that significantly affects your account or access to the platform without human review.

4. Data Sharing

TG7704 does not sell your personal data to third parties. We may share your information with trusted partners and service providers only where it is necessary to deliver our services or meet our legal obligations.

Parties we may share data with include:

• Payment processors: To facilitate deposits and withdrawals through Philippine banking channels and e-wallets.
• Identity verification providers: To confirm your age and identity as part of our KYC process.
• Game content providers: Certain usage and session data may be shared with our game provider partners to support platform functionality.
• Fraud prevention services: To detect and prevent fraudulent transactions or account activity.
• Legal and regulatory authorities: Where required by law, court order, or to protect the rights and safety of TG7704 and its players.

Any third party we share data with is required to handle it securely and only for the specific purpose it was shared. We do not allow our partners to use your data for their own marketing purposes.

5. Data Security

We take the security of your personal data seriously. TG7704 uses industry-standard measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

Security measures we have in place include:

• SSL (Secure Socket Layer) encryption on all data transmitted between your device and the platform.
• OTP (One-Time Password) verification for account login and sensitive account actions.
• Secure storage of account credentials using hashing and encryption.
• Access controls limiting internal staff access to personal data on a need-to-know basis.
• Regular monitoring of platform systems for unusual or suspicious activity.

While we take all reasonable steps to secure your data, no online platform can guarantee 100% security. You are also responsible for keeping your login credentials private and not sharing them with anyone. If you suspect your account has been compromised, contact us immediately at [email protected].

6. Cookies and Tracking Technologies

TG7704 uses cookies and similar tracking technologies to keep the platform running smoothly and to understand how players use it. A cookie is a small text file stored on your device when you visit a website.

We use the following types of cookies:

• Essential cookies: Required for the platform to function, such as keeping you logged in during a session. These cannot be disabled.
• Analytics cookies: Help us understand which pages are visited most, how long sessions last, and where players encounter issues. This data is aggregated and anonymised.
• Preference cookies: Remember your settings and preferences to improve your experience on return visits.
• Security cookies: Used to detect and prevent fraudulent activity during your session.

You can control non-essential cookies through your browser settings. Disabling certain cookies may affect some platform features. For more information on managing cookies, refer to your browser's help documentation.

7. Data Retention

We keep your personal data for as long as your account is active and for a period afterwards as required by our legal and regulatory obligations. The specific retention period depends on the type of data and the reason it was collected.

• Account data: Retained for the duration of your account and for a minimum period after closure as required by applicable law.
• Transaction records: Retained for a minimum period in line with financial recordkeeping requirements.
• Support communications: Kept for a reasonable period to assist with follow-up queries and dispute resolution.
• Usage and analytics data: Typically retained in anonymised or aggregated form after a defined period.

When data is no longer required, we securely delete or anonymise it so it can no longer be linked back to you.

8. Your Rights

As a player using TG7704, you have rights over your personal data. These rights include:

• Right to access: You can request a copy of the personal data we hold about you.
• Right to correction: If any of your information is inaccurate or outdated, you can ask us to correct it.
• Right to deletion: In certain circumstances, you can request that we delete your personal data. Note that some data may need to be retained to meet legal obligations.
• Right to object: You can object to your data being used for marketing purposes at any time.
• Right to data portability: You can request your data in a structured, commonly used format where technically feasible.
• Right to withdraw consent: Where processing is based on your consent, you can withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at [email protected]. We will respond to your request within a reasonable timeframe. We may need to verify your identity before processing certain requests.

9. Minors and Age Restrictions

TG7704 is strictly for players aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If you are under 21, you are not permitted to use this platform.

If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that information and close the associated account. If you believe a minor has registered on our platform, please notify us at [email protected] as soon as possible.

Age verification is part of our standard KYC process. Players are required to confirm their age at registration and may be asked to provide supporting documentation.

10. Changes to This Privacy Policy

TG7704 may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or legal requirements. When we make changes, the updated policy will be published on this page with a revised "Last updated" date.

We encourage you to review this page periodically so you are always aware of how we handle your data. Your continued use of the platform after a policy update means you accept the revised terms.

For any questions or concerns about this Privacy Policy or how your data is handled, get in touch with us at [email protected]. We are happy to help.